Breast Pump Troubleshooting
I Am Having Trouble With My Breastpump
If you believe that your breast pump has malfunctioned or is not working as it should, do not worry. There is usually an easy fix. Customer service representatives are available at Ameda, Medela, Lansinoh, Ardo, Freemie, Spectra & Unimom five or six days each week to answer any breast pump-related questions or concerns. There is usually a quick solution, but if not, the manufacturer may be able to send you a replacement pump if your breast pump is still under warranty.
Contact Information
| Manufacturer | Telephone | Eastern | Central | Pacific / Mountain (AZ) |
Hawaii |
|---|---|---|---|---|---|
| Ameda | 866-992-6332 | 9:00 AM – 6:00 PM Mon – Fri |
8:00 AM – 5:00 PM Mon – Fri |
6:00 AM – 3:00 PM Mon – Fri |
3:00 AM – 12:00 PM Mon – Fri |
| Medela | 800-435-8316 | 8:30 AM – 8:00 PM Mon – Fri — 9:00 AM – 12:00 PM Sat |
7:30 AM – 7:00 PM Mon – Fri — 8:00 AM – 11:00 AM Sat |
5:30 AM – 5:00 PM Mon – Fri — 6:00 AM – 9:00 AM Sat |
2:30 AM – 2:00 PM Mon – Fri — 4:00 AM – 7:00 AM Sat |
| Ardo | 844-411-2736 | Available during normal business hours or leave a message after hours for assistance. Help is also available through the Ardo facebook site at facebook.com/ArdoUsa | |||
| Lansinoh | 800-292-4794 | 8:00 AM – 8:00 PM Mon – Fri |
7:00 AM – 7:00 PM Mon – Fri |
5:00 AM – 5:00 PM Mon – Fri |
2:00 AM – 2:00 PM Mon – Fri |
| Freemie | 916-339-7388 | 12:00 PM – 8:00 PM Mon – Fri |
11:00 AM – 7:00 PM Mon – Fri |
9:00 AM – 5:00 PM Mon – Fri |
6:00 AM – 2:00 PM Mon – Fri |
| Elvie | 508-300-9989 | Available during normal business hours or leave a message for a call back. Also available by email at questions@elvie.com. | |||
| Rumble Tuff | 855-228-8388 | Hours are 10:00 AM – 7:00 PM or you can send an e-mail to customerservice@rumbletuff.com & 24-hour Facebook monitoring | 9:00 AM – 6:00 PM | 8:00 AM – 5:00 PM | 7:00 AM – 4:00 PM |
| Spectra | 855-446-4622 | Available during normal business hours or leave a message after hours. For immediate response, emails through spectrababyusa.com and facebook.com/spectrababyusa are monitored 24 hours. | |||
| Unimom | 954-858-5588 | Available during normal business hours or leave a message through unimomus.com. |
